Is it a breakdown emergency? Call our 24/7 emergency control centre now at 01686 805030.
Is it a breakdown emergency? Call our 24/7 emergency hotline now at
07388 529617.
Decades of Dependable Service
Our family-run team has been responding to breakdowns, towing vehicles to safety and providing reassuring roadside assistance for decades. Whether you need prompt roadside repairs in Shrewsbury, vehicle recovery in Newtown or towing in mid-Wales, we aim to get somebody to you within 45-60 minutes – No matter how remote or out-of-the-way you are.
OUR PROFESSIONAL ACCREDITATIONS
PAS 43
Demonstrates our commitment to safe working practices during roadside recoveries
British Standard - ISO
QMS Tick - ISO 9001 (2015)
Demonstrates our commitment to continuous professional development
IVR Training
Equips our team with the skills and knowledge to safely and effectively handle recovery situations.
Our vehicle recovery, roadside repair and vehicle transportation services
Roadside Repair
Ambushed by a minor vehicle fault? RTC Recovery can get you moving within the hours with battery jumpstarts, fuel deliveries, lockout assistance and tire changes.
Breakdown Recovery
Find yourself stranded after a more serious breakdown? We can take your vehicle home or to the nearest repair place for a fair and transparent price.
Vehicle Transportation
Need a car taken to an auction or from a body shop? RTC Recovery has the tools and experience to safely transport everything from everyday motors to classic cars.
Accident Work
Been involved in an accident? RTC Recovery is able to work with insurance companies to get you back on the road ASAP, handling everything from transportation to your courtesy car.
Vehicle Storage
Need a safe place to store your car following an accident? RTC Recovery has the infrastructure to store up to 200 cars, streamlining your insurance claim.
Our Breakdown & Recovery Services Learn about Breakdown Safety
Let's get you moving again.
Call our 24/7 control centre, and we'll try to get somebody to you within the hour.
About RTC Recovery
RTC Recovery has been helping the Shropshire and Powys communities for 49 years with reliable light and commercial vehicle recovery services for motorists in need.
Over the generations, our family-run business has carried out everything from roadside repairs on remote Welsh country roads to emergency towing on the M54. With a depot in Shrewsbury and a depot in Newtown and years of experience in the area, we're perfectly positioned to respond to callouts throughout Powys and Shropshire, from the remote countryside to the motorway.
Looking to find out more about our coverage, services or vehicle recoveries in Newtown? Get in touch using our contact form.
Dedicated to Prompt and Reliable Roadside Assistance
Where national roadside recovery firms might be willing to leave you waiting for hours or even refuse to send someone altogether, we appreciate how stressful and troubling a car breakdown can be. That's why we make it a point of personal pride to respond to every call that comes our way, regardless where you happen to breakdown or the time of day.
What have our customers said about our vehicle recoveries in Newtown and Shrewsbury?
Read through what our past clients have said about us in the past.
Paul was a life saver...
Had to use their services last night. Paul was a life saver as my back tyre was ruined and I was stranded. This family business was the only one willing to come out and give me a hand without overcharging like other companies I rang. Definitely recommend these guys!
They were really helpful and understanding to my problem....
Brilliant. They were really helpful and understanding to my problem.
They collected car keys from my home and then collected my car from another location and took it to the garage at a very reasonable charge.
I have already recommended them to other friends and businesses.
Great to be able to find a small local business that are more flexible to your needs rather than the large national companies.
Where do we cover?
With a depot either side of the Welsh border, RTC Recovery are uniquely positioned to respond to calls for vehicle recoveries in Newtown, Shrewsbury, everywhere in-between and indeed the wider Powys and Shropshire counties.
Whether you have broken down between Wellington and Telford on the M54, the hard shoulder on the A5 or on one of Mid Wales's many winding country roads, RTC recovery can get a professional to you come rain or sunshine.
Frequently asked questions about our vehicle recovery services
Take a look through our FAQs. If you have any other questions, please fill out our contact form, or email us directly at enquiries@rtcrecovery.co.uk.
What sized vehicles can you recover?
We can cover up to light commercial vehicles, including delivery vans, panel vans and other commercial carrier vehicles with a gross vehicle weight under 3.5 metric tonnes.
With that said, we are able to offer roadside assistance services to heavy goods vehicles.
What should I do if my vehicle breaks down on the road?
If your vehicle breaks down, the first priority is safety. Pull over to the side of the road, if possible, turn on your hazard lights, and try to move your vehicle out of the flow of traffic. If you're unable to move the vehicle, stay inside with your seatbelt fastened.
Should I attempt to repair my vehicle myself?
Unless you have experience in vehicle repairs and it’s completely safe, you’re better off leaving the repairs to the professionals. Not only can attempting repairs without the proper knowledge or equipment cause further damage to your vehicle and turn a simple fix into a complicated repair, in some cases it can even be dangerous.
What information should I provide when I call RTC Recovery for assistance?
Please provide us with your exact location, the type of vehicle you’re driving and a description of the problem, along with any nearby landmarks or road signs to help us find you.
Should I exit my vehicle if I’m stranded on the motorway?
Staying inside your vehicle can provide protection, but it’s not always the safety option – Especially in situations where there is a risk of collision such as busy motorways. Standing near your vehicle can also be dangerous, due to the risk of debris if your vehicle is clipped or hit by another car.
Instead, try to move as far from your vehicle as possible behind the barrier. Only when you’re in a safe area should you use your phone to call for assistance.
What should I do when I wait for assistance to arrive?
If you have a hi-vis or reflective triangles in your car, you should use these to warn other drivers that you have broken down (Only if it is safe for you to retrieve them from your car and deploy them).
Otherwise, keep your hazard lights switched on and remain calm.
Our Depots
Shrewsbury
Emstrey House Sitka Drive Shrewsbury Business Park Shrewsbury SY2 6LGNewtown
Unit 6 Vastre Industrial Estate 3 Heol Vastre Newtown SY16 1DZ
Copyright 2024 - RTC Rescue & Recovery